1. The customer verifies this vehicle is free of content.
2. No delivery time is guaranteed. All delivery dates and time are only estimating of normal deliveries (delays may occur). Vanpac does not agree to transport shipment in time for any particular market or event and will not be responsible for loss or damage occasioned by unavoidable delay. No auto rental will honored (for delays, damage or accidents).
3. Vanpac will not be responsible for damage caused by leaking fluids, (battery acids, brake systems, cooling systems, anti-freeze solutions) industrial fall-out and acts of God.
4. Vanpac will not be responsible for damage caused by freezing of engine, cooling systems, and/or batteries.
5. Vanpac will not be responsible for damage that results to the vehicle from tie downs, breaking or tearing.
6. The customer is responsible for preparing the vehicle for transport. All loose parts, fragile or protruding accessories, low hanging spoilers, etc., must be removed and properly secured. Any part of the vehicle that falls off during transport is the customer's responsibility damages caused by said part to any and all other vehicle involved.
7. The customer is responsible for completely disarming any alarm system installed in the vehicle. The customer must provide keys to any alarm system. In the event the car alarm sounds, the transporter is required to silence the alarm by any means. The transporter or transport driver deems reasonable and effective.
8. Vanpac will not be responsible for any mechanical function damage to include engine, transmission, rear end, motor mounds, drive trains, wiring systems, cooling systems, window motors, radios, stereo systems, power steering, air bag, brake cable or brake system, clutch cable or clutch, engine tuning, vehicle computerized system, alarm systems, any switch, alignment or suspension etc., (anything that is mechanical or electrical).
9. Vanpac will not be responsible for any exhaust system, mufflers or tail pipes. No exceptions.
10. Vanpac will not be responsible for convertible tops that are loose, torn or have visible wear. Vanpac will not be responsible for vehicle boot, cap, masks, bras or any other type of canvas or material covering. No Exceptions.
11. The vehicle owners or the customer shall in their absence designate a person to act as their agent at the point of pick up and/or delivery if for any reason they are unavailable.
12. Vanpac will inform the customer prior to delivery. It is the customer's responsibility to have the full payment when the Vanpac driver arrives. In order to affect pickup and delivery the customer agree to meet the Vanpac’s driver any specified time and place. No Exceptions.
13. All payments for transport must be in form of cash. The customer agree that if payment cannot be made by cash, the vehicle will be placed in storage, Any and all storage and/or delivery charges will be the responsibility of the customer.
14. The customer agrees that should this vehicle become inoperative for any reason during transport of said vehicle, whatever charges incurred necessary to tender the vehicle operative to either remove from or place it on to the trailer will be added to the transportation charges. However, whenever possible the owner at the vehicle shall be notified of this situation prior to expense being incurred to get authorization for said charges.
15. The customer agrees that their vehicle is insured and their insurance has primary responsibility.
16. All claims will be settled at actual cost.
17. The customer agrees that is the only contract between the parties governing this transport and no other agreement or contract is in effect. No claims or legal action of any kind may be initiated against Vanpac's agent(s) or the transport broker (if any). Claims for damage must be made to the Vanpac.
18. Exceptions for damages must be noted on the Bill of Lading at time of delivery. a Claim for damage not documented on Bill of Lading will not be honored. All claims must be made in writing within 2 (Two) days of delivery with a statement of specific damages claimed.
If any provision of part of this agreement is held to invalid or unenforceable, all other parts of this agreement remain in effect.